New York City is expanding a taxi dispatch service for the disabled to allow people who use wheelchairs to order accessible cabs in the boroughs outside Manhattan, officials announced on Wednesday.
The expansion of the service, which had been limited to Manhattan, marked the latest development in the city’s decades-long efforts to provide people in wheelchairs and motorized scooters with more equitable access to transportation.
“Today’s expansion is an important recognition that we are a city of five boroughs,” Meera Joshi, the commissioner of the city’s Taxi and Limousine Commission, said at a news conference in Brooklyn.
Through the dispatch program, riders can arrange to be picked up by a wheelchair accessible taxicab by calling 311, using a mobile app or a website or calling or texting a dispatcher. They would not be charged anything beyond the metered fare for the pickup.